IT Support Officer / System Administrator
- Are you a natural problem solver & experienced IT professional, looking for your next role?
- Join the supportive & welcoming team of a well-established IT company!
- Attractive salary starting at $62,000 plus super, negotiable based on your skills and experience!
Temporary work from home arrangements are currently in place, due to the situation with COVID-19, to ensure the safety of Data Fast's team and reduce the need to travel.
About the Opportunity
Data Fast Systems is currently looking for an IT Support Officer/System Administrator to join their dedicated team based in Coorparoo, Brisbane.
Working in a small team, this is a highly varied role that will see you responding to incoming support requests from clients, including basic computer help, setting up new applications remotely, configuring or installing software, responding to data breaches, setting up new users, and troubleshooting email or computer issues.
To be successful you will have a strong background in a help desk, IT support or system administrator role, ideally in a generalist or managed services environment, although this is not essential. You will need to demonstrate significant experience in Microsoft servers (including Active Directory and Group Policy) and Microsoft 365 Business, with experience in Azure Cloud Services highly regarded.
Working as part of a small but experienced team, you will have great interpersonal skills and be willing to collaborate on issues, not afraid to ask questions or seek advice, and happy to give feedback in return. You will also need to be confident working autonomously, with the experience, broad technical knowledge and strong critical thinking skills needed to problem solve any issues and provide solutions to your clients.
Your strong customer service skills will help you to build effective relationships with a range of clients and stakeholders, and you'll also have demonstrated documentation skills, with high-level attention to detail and the ability to adapt your approach as needed to provide flexible and timely support.
Please note: Whilst predominantly office based, you may occasionally need to travel to client sites and as such, will need a current driver's license and access to a reliable vehicle. You must also be willing to undergo a police check.
About the Benefits
Data Fast is dedicated to supporting their staff to offer the best service possible, with strong initial training and ongoing support from the team.
They are offering a competitive salary starting at $62,000 plus super, highly negotiable depending on your skills and experience. Occasional weekend work would be offset with overtime pay or time off in lieu.
Working from a well-established and fully-equiped home office, in a seperate, open-plan space, you'll be close to shopping centres major bus stops and train stations, and there's plenty of nearby parking.
This is a rare chance to grow your career with a flexible and highly supportive business - Apply Now!